What is CrowdSourced Ticketing?
Crowdsourced ticketing is a system in which we create event tickets. And give them to a big group of dispersed participants using an online ticketing platform. Because it removes the need for ticket shops or ticket merchants, this online solution is more efficient and cost effective. This tool is especially popular for sport events, festivals, and concerts.
A program platform that allows various people to participate to the ticket process is known as a crowdsourced ticketing tool. The process may include the creation, management, and closure of tickets, as well as the provision of feedback and insights. These technologies also include additional features such as ticket exchange or ticket resale. Which are used in a variety of situations such as service, help desk, and support settings. They aid in productive and collaborative problem solving and may be accessible via any online or mobile application.
How CrowdSourced Ticketing Tool Help in Disaster Recovery?
A crowdsourced tool can help in disaster recovery by letting individuals or groups to record. And track any form of disaster. Such as natural disasters or damage to existing infrastructure. The given data may then be evaluated to prioritise and take action towards recovery. Additionally, the technology may be used in collaboration with government bodies, emergency rescue volunteers, and community people. This will help in ensuring that appropriate resources are deployed properly. That prior requirements are met in a timely way.
Also, crowdsourcing approach works better in a disaster recovery because the individuals handling the work aren’t part of a disaster. For example, in a natural disaster volunteers of a particular location are likely dealing with their own crisis. But expanding the operations to the workers around the world , especially for the easy and repetitive work, helps speed up recovery efforts. Post recovery actions may include inventories of assets, compiling lists of consumers, catchup work on the raised tickets. Crowdsourcing lets you handle complex data tasks by breaking them into smaller parts, that can be completed by a large group. Bringing the crowd together reduces the stress on every volunteers when stress level is very high.
Conclusion
Crowdsourcing brings people together from various backgrounds, culture, regions and skill sets which lead to innovative solutions to problems faced during disaster recovery. With the contributions from these people, solutions to the problems during a crisis can be framed to address the unique challenges faced, leading to more effective and efficient disaster management. People can use social media platforms to coordinate and allocate resources which helps in reaching the supplies who need it the most. Additionally speed and efficiency of gathering information and resources are much more than compared to traditional methods.
Advantages of using a crowdsourced tool in Disaster Recovery include:
- Collaboration – Helps in collaboration and communication among various disaster management teams.
- Real Time Data Collection – Multiple users can report issues related to disaster which helps in identify and prioritise critical needs.
- Transparency – visibility in disaster recovery process, status of the issue reported, who is working and when they are expected to close the issue.
- Flexibility – Can be easily alter to a specific need for different community.
- Efficiency – Automation in creating and tracking issues reduce the human burden and we can effectively use the available resource at maximum.
- Cost-Effective – They are cost-effective and easily accessible to various organisations and individuals.
- Accessibility – These application can be accessed from anywhere, anytime which is more helpful during any disaster and people cannot access a physical location.
Software engineer working as a full stack developer.